Privacy Policy

This privacy policy explains how RND WORKS Oy processes your personal data.

1. Data Controller

Company: RND WORKS Oy

Business ID: 2742151-8

Address: Vantaa, Finland

Email: info@rnd.works

Data Protection Officer: Erno Koliseva, CEO

Contact for data protection matters: info@rnd.works

2. Personal Data We Collect

2.1 Contact Form

We collect the following data from our contact form:

  • Name
  • Email address
  • Company name (optional)
  • Message

2.2 Job Application Form

We collect the following data from our job application form:

  • Name
  • Email address
  • Phone number
  • LinkedIn profile (optional)
  • GitHub profile (optional)
  • Additional information
  • CV (file)
  • Cover letter (file, optional)

2.3 Customer Data

We may store the following data about our customers:

  • Name
  • Email address
  • Employer
  • Job title
  • Phone number

2.4 Technical Data

We automatically collect the following data from website usage:

  • IP address
  • User agent (browser and operating system)
  • Referrer page
  • Time spent on website
  • Pages visited

3. Purposes of Data Processing

3.1 Contact Form

We process contact form data for the following purposes:

  • Responding to contact requests
  • Providing our services
  • Improving our services

Legal basis: Legitimate interest (GDPR Art. 6(1)(f))

3.2 Job Application Form

We process job application data for the following purposes:

  • Conducting recruitment processes
  • Evaluating candidates
  • Storing applications for future opportunities (with consent)

Legal basis: Legitimate interest (GDPR Art. 6(1)(f)) and consent (GDPR Art. 6(1)(a)) for future applications

3.3 Customer Data

We process customer data for the following purposes:

  • Managing customer relationships
  • Providing services
  • Fulfilling contracts
  • Customer support

Legal basis: Contract (GDPR Art. 6(1)(b)) and legitimate interest (GDPR Art. 6(1)(f))

4. Data Retention

  • Contact forms: 6 months
  • Job applications: 6 months
  • Customer data: Duration of contract + 7 years (billing data)
  • Technical data: 12 months

5. Data Sharing

We do not share your personal data with third parties, except in the following cases:

5.1 Service Providers

  • SendGrid: For sending emails (within EU)
  • TeamTailor: For managing recruitment processes (has its own privacy policy)

Data Processing Agreements (DPA) have been concluded with all service providers.

5.2 Legal Requirements

We may disclose data if required by law or upon request from authorities.

6. Data Transfers

Your personal data is stored within the EU. We do not transfer data outside the EU without appropriate safeguards.

7. Data Security

We protect your personal data with appropriate technical and organizational measures:

  • Customer data is accessible only from the company's internal network
  • We use encrypted connections (HTTPS)
  • We restrict access to personal data
  • We monitor system usage

8. Your Rights

You have the following rights regarding your personal data:

  • Right to be informed: You have the right to know what data we process
  • Right of access: You can request a copy of your personal data
  • Right to rectification: You can request correction of incorrect data
  • Right to erasure: You can request deletion of your data
  • Right to restriction: You can request restriction of data processing
  • Right to data portability: You can request transfer of your data to another controller
  • Right to object: You can object to data processing

9. Cookies

Our website does not use cookies. We only use essential technical services:

  • Google Fonts (for loading fonts)
  • SendGrid (for sending emails)

10. Data Protection Authority

You can file a complaint with the Data Protection Ombudsman if you believe that the processing of your personal data violates the GDPR:

Data Protection Ombudsman

P.O. Box 800, 00531 Helsinki

Tel. +358 29 566 6700

tietosuoja@om.fi

11. Privacy Policy Updates

We update this privacy policy as needed. We will notify you in advance of significant changes.

Last updated: 9/22/2025

12. Contact

If you have questions about this privacy policy or the processing of your personal data, please contact us:

RND WORKS Oy

Erno Koliseva, Data Protection Officer

Email: info@rnd.works